These Terms and Conditions govern the commercial relationship between Dufizo Distribution and its business partners. They are designed to set clear expectations around ordering, pricing, delivery, intellectual property, liability, and dispute resolution so that both parties can transact with legal and operational clarity.
All orders must meet the standard minimum order quantity (MOQ) of 3000 pieces per SKU unless otherwise agreed in writing. This minimum supports production efficiency and cost-optimised pricing. Special order structures are assessed separately and require written approval.
Quoted prices are exclusive of taxes, duties, and shipping charges unless explicitly stated. Payment milestones and methods will be defined in the sales quotation. Dufizo reserves the right to suspend order processing for delayed payments. Advance payments may be required for first-time buyers. For established partners, credit facilities may be negotiated subject to satisfactory commercial history.
Standard lead times range between 7 to 21 business days depending on SKU complexity, customization, and order volume. Dufizo works with reputable logistics partners to provide tracking and ensure timely delivery. While we use best efforts to meet delivery commitments, we are not liable for delays attributable to third parties, customs clearance, or force majeure events.
Goods are dispatched within mutually agreed lead times that accommodate both our stock availability and production schedules, as well as the buyer's inventory planning requirements. These timelines are confirmed in writing at the time of order acceptance and are subject to force majeure conditions including but not limited to natural disasters, labor disputes, transportation disruptions, or government restrictions. Large consignments exceeding certain volume thresholds may be dispatched through multiple partial shipments to optimize logistics efficiency, manage transportation capacity, or accommodate buyer storage capabilities, with each shipment being separately documented and potentially invoiced independently. Unless specifically agreed otherwise through alternate contractual arrangements or different Incoterms specified in the sales contract, risk of loss or damage to goods transfers from FootwearBulk.in to the buyer at the moment goods are handed over to the designated carrier for dispatch. For international shipments crossing customs boundaries, buyers assume full responsibility for import duties, local taxes, customs clearance procedures, and compliance with destination country regulations, unless explicitly agreed otherwise in writing.
All products are subject to pre-shipment quality checks. Partners are required to inspect consignments upon delivery and report defects within seven (7) days. Claims submitted after this period may not be accepted. Customized or private-labeled goods are non-returnable unless proven defective.
FootwearBulk.in's total liability for any claims arising from product defects, supply issues, or other matters related to our commercial relationship is strictly limited to the invoice value of the specific affected goods that are the subject of the claim. Under no circumstances shall FootwearBulk.in be liable for indirect, consequential, incidental, or punitive damages including but not limited to lost profits, business interruption, loss of goodwill, damage to reputation, or third-party claims, unless such liability is explicitly mandated by applicable statutory law that cannot be contractually limited. Buyers agree to indemnify and hold harmless FootwearBulk.in against any claims, damages, or losses arising from the buyer's misuse of products, improper storage or handling, unauthorized modifications or alterations to products, resale of products for purposes other than their intended use, or any violation of applicable laws or regulations in the buyer's jurisdiction. This indemnification obligation survives termination of the business relationship.
Dufizo retains all intellectual property rights over its branding, product descriptions, and marketing collateral. Partners must obtain prior written consent for any use of Dufizo’s trademarks or imagery.
Dufizo’s liability is limited to the value of the specific order. We are not responsible for indirect or consequential losses, including lost profits or business interruption.
These terms are governed by Indian law. Any disputes will be subject to the exclusive jurisdiction of the courts in Delhi, India.